Online WebinarThis session will raise awareness about the need for clear communication with patients and staff.

Online WebinarThis course aims to provide participants with the knowledge and skills necessary to provide patients with culturally sensitive care.

WebinarThe Cultural Competence Course supports the People objective of the UCM Annual Operating Plan “to build a culturally and linguistically competent organization.” This session will define health literacy and the impact of low health literacy on patient safety and quality of care.

WebinarThe Cultural Competence Course supports the People objective of the UCM Annual Operating Plan “to build a culturally and linguistically competent organization.” This session will define and describe World View, Cycle of Socialization, and Dominant Culture System of Sex and Gender.

WebinarThe Cultural Competence Course supports the People objective of the UCM Annual Operating Plan “to build a culturally and linguistically competent organization.” This session will focus on the Ladder of Cultural Competence and will utilize the ORID Method for group facilitation and case study debriefs.

WebinarThe Cultural Competence Course supports the People objective of the UCM Annual Operating Plan “to build a culturally and linguistically competent organization.” This session will describe the diversity of ethical models related to daily work with patients, families, visitors, and staff.

WebinarThe Cultural Competence Course supports the People objective of the UCM Annual Operating Plan “to build a culturally and linguistically competent organization.” This session will focus on the social determinants of health and health disparities using local and national data.

Webinar This series will provide participants with the knowledge and skills to manage the emotional and physiological symptoms of stress while identifying and addressing the system drivers of fatigue present in the healthcare environment.

Webinar This series will provide participants with the knowledge and skills to manage the emotional and physiological symptoms of stress while identifying and addressing the system drivers of fatigue present in the healthcare environment.

Webinar This series will provide participants with the knowledge and skills to manage the emotional and physiological symptoms of stress while identifying and addressing the system drivers of fatigue present in the healthcare environment.

Webinar This series will provide participants with the knowledge and skills to manage the emotional and physiological symptoms of stress while identifying and addressing the system drivers of fatigue present in the healthcare environment.

Online Webinar This interactive virtual program will provide patient-centered training for doctors and other healthcare professionals and will emphasize core competencies for responding to individual patient needs, values, and preferences by practicing communication skills such as open-ended inquiry, reflective listening, and empathy.