Pursuing Excellence: Interdepartmental Quality & Safety

University of Chicago Medicine is dedicate to continually improving the quality of care available to patients. This series of engaging educational modules will provide you with valuable information that will help you pursue excellence in patient care at UCM!

Video with PPT, eLearning
Activity Length
Self-Evaluation & Pretest: 23 minutes 
Video 1: 33 minutes || Video 2: 44 minutes || Video 3: 28 minutes
Self-Evaluation & Posttest: 23 minutes
Commercial Support
This CME certified activity has not requested or received any support or funding from commercial interests. This includes, but is not limited to, pharmaceutical companies and medical device manufacturers.

Target Audience

This activity has been designed for physicians and other healthcare professionals as an introduction to quality improvement and patient safety at University of Chicago Medicine.

Learning Objectives

At the conclusion of this activity, participants will be able to:

  • State the basic principles of Quality Improvement and Patient Safety;
  • Discuss both System Based Practice and Practiced Based Learning and Improvement milestones;
  • Recall the definition of the Clinical Learning Environment;
  • Identify seminal papers in healthcare quality and safety;
  • Explain how to review hospital level clinical quality data in order to identify areas for improvement;
  • Recite the Institute for Healthcare Improvement model for improvement;
  • Identify quality leaders at University of Chicago Medicine;
  • Describe how to use event reporting to identify patient safety issues in the hospital;
  • Express how to complete a Ishikawa Fishbone diagram to evaluate an adverse event;
  • Review methods in proactive risk assessment in quality and safety.


Additional information
ACGME/ABMS Core Competencies: 
Patient Care and Procedural Skills
Practice-based Learning and Improvement
Systems-based Practice
For more information, please contact:
CME Coordinator Contact Name: 
Graduate Medical Education
CME Coordinator Contact Email: 
CME Coordinator Contact Phone: 
(773) 702-6760
Available credit: 
  • 2.50 AMA PRA Category 1 Credit™
  • 2.50 Participation
Activity opens: 
Activity expires: 
  Vineet M. Arora, MD, MAPP
  Herbert T. Abelson Professor of Medicine
  Assistant Dean for Scholarship and Discovery
  Associate Chief Medical Officer-Clinical Learning Environment
  Julie Oyler, MD
  Associate Professor of Medicine
  Associate Program Director, Internal Medicine Residency Program
  Associate Medical Director, Resident Clinic, Primary Care Group
  The University of Chicago
  Anita Blanchard, MD
  Professor of Obstetrics and Gynecology
  Associate Dean, Graduate Medical Education/DIO

Selected Publications & Additional Resources
View a partial list of Dr. Arora's and Dr. Oyler's publications through the National Library of Medicine's PubMed online database.
Nancy Schindler, MD
Clinical Professor
NorthShore University Health Systems
Ajanta Patel, MD, MPH
Assistant Professor, Department of Pediatrics
The University of Chicago
Megan Miller, MD
Assistant Professor, Department of Surgery
Case Western Reserve University
Stephen Weber, MD
Associate Professor of Medicine
Chief Medical Officer
Vice President, Clinical Effectiveness
Mary Kate Springman, MHA
Director of Clinical Effectiveness Analytics
Phyllistine Turner, RN, MS, CPHRM
Director of Risk Management & Patient Safety


As a provider accredited by the ACCME, The University of Chicago Pritzker School of Medicine asks everyone who is in a position to control the content of an education activity to disclose all relevant financial relationships with any commercial interest. The ACCME defines "relevant financial relationships" as financial relationships in any amount, occurring within the past 12 months, including financial relationships of a spouse or life partner, that could create a conflict of interest.

Additionally, he University of Chicago Pritzker School of Medicine asks Authors to identify investigational products or off-label uses of products regulated by the U.S. Food and Drug Administration, at first mention and where appropriate in the content.

No individual in a position to control the content of this educational activity has any relevant financial relationships to disclose.

Physician Credit
The University of Chicago Pritzker School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The University of Chicago Pritzker School of Medicine designates this enduring material for a maximum of 2.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
American Board of Internal Medicine MOC Part II Credit
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 2.5 MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Other Healthcare Professional Credit
Other healthcare professionals will receive a Certificate of Participation. For information on the applicability and acceptance of Certificates of Participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by the ACCME, please consult your professional licensing board.
Instructions for Participation and Claiming Credit
Participation is via invitation only. For additional information please contact GME.Office@uchospitals.edu.

To get started:
1. Enter the Access Code provided by the GME office in the "Access Code" field, click "Unlock".
2. Click the red "Enroll" button that will appear beneath the module listing below.
3. Click on the title of the first module to begin!

For step by step instructions on how to enroll and proceed through all modules click here.
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