Emotional Intelligence and Emotional Contagion: Real-Time Coping Skills

An On-Demand Webinar
The current COVID-19 pandemic has drawn attention to the shared nature of illness, stress, and loss. In addition to the highly contagious nature of the pandemic, rates of anxiety and depression are exceptionally high, and strong emotions may spread through social circles. This webinar discusses several strategies for attending to the psychological needs of patients, providers, and communities.
Medium: Video with PPT, eLearning
Additional ResourcesPDF icon Emotional Intelligence and Emotional Contagion Resources
Activity Length: 45 minutes
Test Time: 5 minutes

Target Audience

This activity is designed for physicians, physician assistants, nurses, social workers, chaplains, psychologists, trainees, students, and other healthcare professionals called to the front lines to care for high volumes of seriously ill and COVID-19 patients and families.

Learning Objectives

At the conclusion of this activity, participants will be able to:
  • Identify common responses to stress;
  • Compare the helpful and unhelpful functions of emotions during the COVID-19 pandemic;
  • Describe how to apply mindfulness techniques to promote a sense of calm.


Commercial Support: This CME-certified activity has not requested or received any support or funding from commercial interests. This includes, but is not limited to, pharmaceutical companies and medical device manufacturers.

Illinois Area Health Education Centers Network

This work is conducted by the Illinois Area Health Education Centers Network Program, funded by grant No.U77HP26847 from the Health Resources and Services Administration, and administered by the National Center for Rural Health Professions at the University of Illinois at Chicago, College of Medicine - Rockford.

Additional information
ACGME/ABMS Core Competencies: 
Interpersonal and Communication Skills
For more information, please contact:
CME Coordinator Contact Name: 
Aliza Baron
CME Coordinator Contact Email: 
CME Coordinator Contact Phone: 
Available credit: 
  • 0.75 AMA PRA Category 1 Credit™
  • 0.75 Nursing Contact Hours
  • 0.75 Participation
  • 0.75 Social Work CEU
Activity opens: 
Activity expires: 
  James Gerhart, PhD
  Assistant Professor of Psychology
  Central Michigan University


This activity is designed by the Coleman Palliative Medicine Training Program. Click here to learn more!
View a partial list of Dr. Gerhart's publications through the National Library of Medicine's PubMed online database.


Disclosure Declarations
As a provider accredited by the ACCME, The University of Chicago Pritzker School of Medicine asks everyone in a position to control the content of an education activity to disclose all financial relationships with any ineligible companies. This includes any entity whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. Financial relationships are relevant if a financial relationship, in any amount, exists between the person in control of content and an ineligible company during the past 24 months, and the content of the education is related to the products of an ineligible company with whom the person has a financial relationship. Mechanisms are in place to identify and mitigate any relevant financial relationships prior to the start of the activity.

Additionally, The University of Chicago Pritzker School of Medicine requires Authors to identify investigational products or off-label uses of products regulated by the US Food and Drug Administration at first mention and where appropriate in the content.

Aliza Baron, AM owns stock in Eli Lilly. No one else in a position to control the educational content of this activity has any other relevant financial relationships to disclose.

All of the relevant financial relationships listed for these individuals have been mitigated.

Physician Credit
The University of Chicago Pritzker School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The University of Chicago Pritzker School of Medicine designates this enduring material for a maximum of 0.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing Credit
University of Chicago Medicine is approved as a provider of nursing continuing professional development by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91)
This enduring activity is designated for a maximum of 0.75 continuing nursing education units.
Social Worker Credit
University of Chicago Medicine is a Registered Social Work Continuing Education Sponsor through the Illinois Department of Financial and Professional Regulation and will offer continuing education units for the Making Hard Decisions on Resource Allocation in an Era of Pandemics and Uncertainty for LSW and LCSW social workers in the state of Illinois.
0.75 social work continuing education units are provided for this enduring activity.

Other Healthcare Professional Credit
Other healthcare professionals will receive a Certificate of Participation. For information on the applicability and acceptance of certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by the ACCME, please consult your professional licensing board.
Instructions for Participation and Claiming Credit
This online educational activity (enduring material) is designed to be completed within the time designated. To successfully earn credit, participants must complete the activity online during the valid credit period. To receive a certificate, the participant must watch the complete video presentation and correctly answer all questions (100% pass rate) on the post-test. The activity can be accessed by simply clicking "Complete Activity" and watching the video presentation. Once finished, you will be able to proceed to the post-test. Upon successful completion, the participant may claim credit and save or print their certificate.
Physicians, nurses, and social workers are eligible to receive continuing education credit applicable to their profession. All other participants will receive a certificate indicating participation in this AMA PRA Category 1 Credit™-approved activity. For information on the applicability and acceptance of certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by the ACCME, please consult your professional licensing board.
For questions about CME credit or technical issues, please contact the Center for CME at the University of Chicago at cme@bsd.uchicago.edu.

DISCLAIMER  The information presented in this activity is for continuing medical education purposes only. The opinions expressed in this educational activity are those of the faculty and do not necessarily represent the views of the University of Chicago Pritzker School of Medicine, the University of Chicago Medicine, or the Department/Section.

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