Cultural Competence Course 2019

Chicago, IL US
January 1, 2019 to June 30, 2019
Cultural competence is essential to achieve the UCM mission of patient-centered care. The Cultural Competence Course supports the "People" objective of the UCM FY19 Annual Operating Plan “to build a culturally and linguistically competent organization.” Additionally, you will enhance your skills and knowledge to work more effectively in a multicultural setting.

This course is open to employees of the University of Chicago Medicine and Biological Sciences Division.

All course graduates become Cultural Competence Advocates who serve as resources in meetings and in their departments. Advocates also have an opportunity to become Cultural Competence Trainers. Cultural Competence Trainers partner with Diversity, Inclusion & Equity to deliver training in their department.

Target Audience

This activity is designed for physicians and other healthcare professionals at University of Chicago Medicine interested in enhancing skills and knowledge of working in a multicultural setting.

Learning Objectives

At the conclusion of this activity, participants will be able to:

  • Discuss regulatory, legal, and ethical reasons to be culturally competent providers and organizations;
  • Characterize how power, privilege, and oppression can affect a healthcare environment;
  • Identify how multiple identities, such as race, gender, and socio-economic status, may influence our perception of self and others and may influence access to resources and social power;
  • Illustrate how the cycle of socialization and worldview can be seen in patients;
  • Identify when to use the C-LARA tool (Check your pulse, Listen, Affirm, Respond, Add) for non-violent communication;
  • Describe the impact of low health literacy on patient safety and quality of care;
  • Describe the regulatory expectation related to addressing low health literacy;
  • State how teach-back can be used to improve health literacy in patients.
Additional information
ACGME/ABMS Core Competencies: 
Patient Care and Procedural Skills
Interpersonal and Communication Skills
Systems-based Practice
For more information, please contact:
CME Coordinator Contact Name: 
Joel Jackson
CME Coordinator Contact Email: 
CME Coordinator Contact Phone: 
(773) 702-4351
Available credit: 
  • 16.50 AMA PRA Category 1 Credit™
  • 16.50 Nursing Contact Hours
  • 16.50 Occupational Therapist
  • 16.50 Participation
  • 16.50 Physical Therapist
  • 16.50 Social Work CEU
Event starts: 
01/01/2019 - 5:30pm
Event ends: 
06/30/2019 - 11:59pm
Activity opens: 
Activity expires: 
Agenda subject to change.
University of Chicago Medicine
5841 S Maryland Ave
Chicago, IL 60637
United States
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ACCESSIBILITY The University of Chicago is committed to providing equal access appropriate to need and circumstances and complies fully with legal requirements of the Americans with Disabilities Act. If you are in need of special accommodation, please contact our office at (773) 702-4351 or via email at

Housamedain Amir, RN
Clinical Nurse Educator, Procedural Areas
Center for Nursing Professional Practice and Research
University of Chicago Medicine

Joel D. Jackson
Manager, Education & Training
Department of Diversity, Inclusion & Equity
University of Chicago Medicine

Jelena Todic, PhD, MSW
University of Chicago Medicine

Disclosure Declarations
As a provider accredited by the ACCME, The University of Chicago Pritzker School of Medicine asks everyone who is in a position to control the content of an education activity to disclose all relevant financial relationships with any commercial interest. This includes any entity producing, marketing, re-selling, or distributing health care goods or services consumed by or used on patients. The ACCME defines “relevant financial relationships” as financial relationships in any amount occurring within the past 12 months, including financial relationships of a spouse or life partner that could create a conflict of interest. Mechanisms are in place to identify and resolve any potential conflict of interest prior to the start of the activity.

Additionally, The University of Chicago Pritzker School of Medicine requires authors to identify investigational products or off-label uses of products regulated by the US Food and Drug Administration, at first mention and where appropriate in the content.

Physician Credit
The University of Chicago Pritzker School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The University of Chicago Pritzker School of Medicine designates this Other activity (live/enduring) for a maximum of 16.5 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing Credit
The University of Chicago Medicine is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91) (OH-355, 7/1/2019).
This live activity is designated for a maximum of 16.5 continuing nursing education units.
Physical Therapist & Occupational Therapist Credit
The University of Chicago Medical Center is a licensed continuing education provider with the Illinois Department of Financial and Professional Regulation for Physical Therapy, license # 216-000030. All participants will be provided with a certificate of attendance. This course is approved for 16.5 continuing education hours for licensed therapists (PT, PTA, OT, or COTA) in Illinois. The University of Chicago Medical Center has not applied to any other state for therapist CE credit. Participants will need to do this individually through their jurisdiction outside of Illinois.
Social Worker Credit
University of Chicago Medicine is a Registered Social Work Continuing Education Sponsor through the Illinois Department of Financial and Professional Regulation and will offer continuing education units for the Cultural Competence Course for LSW and LCSW social workers in the state of Illinois.
16.5 social work continuing education units are provided for this live activity.
Other Healthcare Professions Credit
Nurses and other healthcare professionals will receive a Certificate of Participation. For information on the applicability and acceptance of Certificates of Participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by the ACCME, please consult your professional licensing board.
Please Note: The credit claiming process will close three months after the conference end date. Requests to claim credit after three months will be subject to additional fees.
Registration: This course is only open to University of Chicago affiliates and will be held throughout the year.
For additional information, click the button below or download the documents at the bottom of the Overview tab.

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Please Note: The credit claiming process will close three months after the conference end date. Requests to claim credit after three months will be subject to additional fees.
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