Learning Objectives:

1. Know core approaches for patients angry or distressed.

2. Know importance of protecting providers from patients who are repeatedly abusive.

3. Know means of assessing needs to increase patients’ equity.

Session date: 
11/20/2024 - 12:00pm to 1:30pm CST
  • 1.50 AMA PRA Category 1 Credit™
  • 1.50 Participation
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Speaker Name: 
Edmund Howe, MD, JD