Frequently Asked Questions

Your privacy is important to us. Please read our enhanced Privacy Policy, effective May 25, 2018.
 

ACCOUNT ACCESS

How do I create a new account?
Click "Create account" in the upper right-hand corner:
 
How do I log in?
Use the log in link applicable to your login credentials:
 
  • UCM or Affiliates: Click "Log in with UCHAD or CNET ID" in the upper right-hand corner.
  • Non-UCM/Affiliate Users: Click "Visitor login" in the upper right-hand corner.
I forgot my password
All users are able to reset their own passwords:
 
  • UCM or Affiliates: Click "Log in with UCHAD or CNET ID" in the upper-right corner, then click "Forgot Password?" after entering your username.
  • Non-UCM Affiliate Users: Click "Visitor Login" in the upper-right corner, then click "Forgot Password?".


REGISTRATION

How do I register for an activity?
When visiting a course page, the "Get Started!" tab will provide instructions on registration.

How do I access a receipt for my registration?
Receipts are sent via e-mail at the time of registration. Access them via the "Orders/Receipts" button on our homepage or via your profile using these instructions.


CREDITS

How do I claim my credit?
A completed UChicago CME account is required. Users will receive course-specific instructions on how to claim credit.
 
  • Live and Enduring: In most cases, you’ll visit the activity page and, on the "Get Started!" tab, either enter an access code or click "Complete Activity" to begin.
  • Regularly Scheduled Series (RSS): A confirmed mobile number is also required. Text the provided session-specific code to receive credit. 
Where are my certificates?
Once logged in and on our homepage, click on "Certificates & Transcripts". You can also navigate to it via your profile using this guide.

Where is my transcript?
Once logged in and on our homepage, click "Certificates & Transcripts", then "Session Credit". You can also use these instructions to navigate to it via your profile.

 

If you have further questions, please complete the form below:

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