Learning Objectives:

  1. Understand approaches for improvement, including kaizen rapid improvement events and Plan-Do-Study-Act method.
  2. Understand fundamental improvement tools and concepts, such as 5S, standard work, visual management, patient-centered design and relationship building, and applying inclusiveness lenses.
  3. Gain visibility to improvement initiatives and best practices across the system.


Session date: 
Friday, November 1, 2019 - 11:00am to 11:30am
Speaker Name: 
Operational Excellence Team
United States
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 Participation

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